Last updated: October 25, 2026
Alcash EDU (alcashedu.com), the learning platform of Alcash Zone, respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Information we collect
- Account details: your name, email address, username and password when you register.
- Order details: the course you buy, the amount, the payment method and transaction ID. If you pay by manual transfer, the payment screenshot or reference you send us.
- Learning data: lessons completed, quiz results and course progress.
- Messages: anything you send us by email, WhatsApp or the contact form.
- Technical data: IP address, browser, device and pages visited, collected through cookies and similar tools.
2. How we use your information
- To create your account and give you access to the courses you bought.
- To process and verify payments and prevent fraud or account sharing.
- To send receipts, password resets, course updates and support replies.
- To understand how visitors use the site and improve it.
- To meet legal and tax obligations.
3. Cookies and analytics
We use cookies to keep you signed in, remember your cart and measure traffic. We use Google Analytics to see how visitors find and use our pages. Google may set its own cookies and process data under the Google Privacy Policy. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out add-on.
4. Advertising
Some pages may show ads from third-party networks. These networks may use cookies to show ads and measure results. We do not control their cookies, so please read their privacy policies.
5. Payments
Card and crypto payments are handled by secure third-party processors. We never store your full card number on our servers. Their use of your data is covered by their own privacy policies.
6. Sharing your information
We do not sell or rent your personal data. We share it only with service providers who help us run the site (hosting, email, payments, analytics), when the law requires it, or to protect our rights and users.
7. Data retention and security
We keep your account data while your account is active and as long as needed for legal, tax and fraud-prevention reasons. We use SSL encryption, security plugins and restricted admin access to protect your data. No online system is 100% secure, but we work hard to keep your information safe.
8. Your rights
You can ask us to see, correct or delete your personal data, or to stop sending you marketing emails. Email support@alcashedu.com and we will reply within 30 days. Deleting your account removes your course access.
9. Children
Our courses are for adults. We do not knowingly collect data from children under 13. If you believe a child has given us data, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.
11. Contact
Alcash EDU, Pakistan. Email: support@alcashedu.com
