Last updated: October 25, 2026
Thank you for choosing Alcash EDU. Please read this policy carefully before you buy. By completing a purchase you agree to it.
1. All sales are final
All our courses, memberships and digital products are delivered instantly online. Because the content can be accessed and downloaded as soon as payment is confirmed, we do not offer refunds on any sale. This applies to all payment methods, including card, Binance Pay and manual bank or wallet transfers.
2. Try before you buy
We want you to be sure before you pay. Please use the free preview lessons, the course curriculum, and our support team to check that a course is right for you. You are welcome to ask us any question on WhatsApp or email before buying.
3. Access or technical problems
If you cannot open a course you paid for, or a video or file does not work, contact us. We will fix the problem or give you working access as quickly as possible. A technical issue on your side (device, internet or browser) is not a reason for a refund, but we will always help you solve it.
4. Support level is not a reason for a refund
Every course page clearly shows its support level (access support only, or WhatsApp support for a set period), and you confirm it at checkout. The end of a support period, or a course not including WhatsApp support, is not a reason for a refund.
5. Payment mistakes
If you were charged twice for the same order because of a payment error, send us both transaction details. After we confirm the duplicate payment, the extra amount will be returned or adjusted. This is a correction of an error, not a refund of a completed sale.
6. Chargebacks
Opening a chargeback or payment dispute for a delivered digital product breaks these terms. Your course access may be suspended while the dispute is open.
7. Contact
Email support@alcashedu.com with your account email and order number, or use the WhatsApp button on any page.
